Utrecht City Apartments
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Utrecht City Apartments
BOOK
  • Home
  • Apartments
  • Gallery
  • All about us
  • Join our team
  • Contact
BOOK
Call us: +31 30 231 71 00
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NL Nederlands EN English

FAQ

How can i book an appartment?

You can book a studio or apartment in Utrecht quickly and simply via our website. Do you prefer personal communication or advice? Then please contact us by email or by phone.

What are the check-in and check-out times?

You can check-in between 15:00 and 18:00 hours on the day of arrival. At your request, it is possible to check-in at a different time.

The check-out time for Utrecht City Apartments is 11:00 hours.

What is the check-in procedure?

You must make an appointment for check-in. You can do this by email or by giving us a call. We will wait for you outside your studio/apartment. At check-in, we will explain all you need to know about the apartment or studio, hand you the keys and complete the payment.

How can I pay?

You can pay with Pin/Maestro or Creditcard (AMEX, Visa and MC). We don't accept cash. Do you prefer to make an advanced payment by bank transfer? Please, contact us about this.

What are the cancellation conditions?

You can cancel a reservation up to 7 days before arrival. After these 7 days, we will charge maximally 7 nights. Based on the number of nights or specific conditions (such as non-refundable) the booking conditions can be different. Check your booking to see under which conditions your booking is made.

How many people can stay in a studio?

The maximum room occupancy of our studios is two adults.

Where can I park my car?

We advise you to travel with public transport because Utrecht city centre is not very car-friendly. If you do wish to travel by car, however, the car parks below are available. 

Parkeergarage de Grifthoek. The cost per hour is € 2.79, with a maximum of €27,92 per 24 hours. The address of the parking garage is Wittevrouwensingel 96, Utrecht.

 Parkeergarage Paardenveld. The address is Kroonstraat 9, Utrecht, and the day card costs €35.

The cheapest option to park is at P+R parkings. They are outside the city and cost around €7,50 for 24 hours. Also, at these parking garages, you can get free tickets to ride public transport from the parking lot to the city centre (for up to five people).

You can check P+R Utrecht Science Park, or P+R Westraven.

Are pets allowed?

Unfortunately, pets are not allowed.

Are the studios and apartments fully furnished and equipped?

Yes, all studios and apartments have their own kitchen and bathroom with toilet and shower.

Do you offer a discount when staying for a longer period?

We do, please get in touch!

Will the apartment be cleaned during my stay?

There is a weekly cleaning service with any stay of at least 7 nights.

Where can I find more information about Utrecht

For more information about Utrecht, please check TripAdvisor. Of course, we are also happy to answer all your questions during check-in.

Who can I get in touch with if I have any questions?

We're in the office from 09:00–20:00 every day. During these hours, you can:
- Call ‪+31 302317100‬
- WhatsApp ‪+31625090191‬
- Email welcome@utrechtcityapartments.com.

For emergencies, you can reach us 24 hours at ‪+31 302317100‬ and press 2.

Where can I find your Terms and Conditions?

https://www.utrechtcityapartments.com/upload/files/AV%20UCA%20engels%20112020%20(1).pdf

Utrecht City Apartments

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Apartments in Utrecht
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Contact

Utrecht City Apartments 
E. welcome@UtrechtCityApartments.com
T. 06 25 09 01 91 / 030 231 71 00

You can get in touch via WhatsApp using our mobile phone number

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