House rules

Article 1 – Applicability

1. This house rule applies to all guests of short-stay apartments and studios of Utrecht City Apartments.

2. The regulation is an integral part of the (short-stay) reservation and the applicable agreement.

3. In case of conflict between this regulation and individual agreements, the strictest regime prevails, insofar as legally permitted.

Article 2 – Use of the accommodation

1. The accommodation is rented exclusively to the guest(s) as stated in the reservation and may only be used for a temporary stay.

2. Subletting, making available to third parties, or actual cohabitation is not allowed.

3. Structural or long-term stay of third parties, as well as exceeding the maximum allowed number of persons, is prohibited. 

4. Commercial or business use is prohibited unless permitted in writing.

5. Keeping or temporarily staying with pets is not allowed unless prior written permission has been granted by the manager.

Article 3 – Short stay-specific provisions

1. Short-stay accommodation is by nature temporary and without rental protection.

2. The guest is required to leave the accommodation no later than the end of the agreed stay period or when contractually determined.

3. The guest is required to pay tourist tax in accordance with the applicable provisions of the Municipality of Utrecht. The amount of the tourist tax is determined annually by the municipality. The guest must provide all data necessary for a correct calculation and payment of the due tourist tax.

Article 4 – Noise and nuisance

1. The guest must refrain from any form of nuisance to neighbors, other guests, or users of the building.

2. Quiet hours apply between 22:00 and 07:00, and extra consideration must be given to the surroundings.

3. Parties, gatherings, or other activities that may cause nuisance are not allowed.

4. The guest is responsible for the behavior of visitors.

Article 5 – Visit

1. Occasional visits are allowed, provided they do not cause disturbance and do not conflict with these regulations.

2. Permanent stay or overnight stays by third parties are not allowed.

3. Visits must not lead to actual cohabitation or exceed the maximum allowed number of persons.

Article 6 – Safety and maintenance

1. The use of open fire, hazardous substances, prohibited substances, or illegal goods is not allowed.

2. Smoking, including e-cigarettes and vapes, is not allowed in the accommodation and in the common areas.

3. Fire safety provisions must not be removed, covered, or altered in any way.

4. Defects, damage, and dangerous situations must be reported to the manager by the guest without delay.

Article 7 – Common areas

1. Common areas must remain clean, orderly, and freely accessible.

2. Storing personal belongings in common areas is not allowed.

Facilities and inventory in common areas must not be moved, altered, or removed.

Article 8 – Waste and cleanliness

1. Waste must only be deposited in the designated waste facilities.

2. Bulky waste, chemical waste, and other special waste must be disposed of by the guest in the correct manner.

3. Costs resulting from improper waste use or extra cleaning may be charged to the guest.

Article 9 – Access, keys, and supervision

1. The guest grants the manager access to the accommodation for maintenance, inspections, and safety checks after reasonable notice.

2. Refusal without a valid reason is considered a breach.

3. Keys, keycards, and other access means must not be copied or made available to third parties.

4. Loss of access means must be reported immediately; replacement costs will be charged.

Article 10 – Compliance

1. The manager supervises compliance with these regulations.

2. Violations can be recorded and involved in further measures.

Article 11 – Delivery of the apartment

1. The tenant is expected to deliver the apartment at the end of the rental period in the same good condition, except for normal wear and tear from careful use.

2. Any damage, other than normal wear and tear, is the tenant's responsibility.

3. Upon departure, the apartment must be: 

4. Broom clean and tidy, with:

5. Waste deposited in the central waste bins; 

6. Dishes put away and clean;

7. Free of personal belongings;

8. Left without damage to walls, floors, doors, sanitary facilities, and kitchen.

9. Equipped with working and complete inventory (if applicable).

Article 12 – Amendment of regulations

1. The manager is authorized to amend these regulations if legislation or operation gives cause to do so.

2. The most recent version of the regulations always applies.

Article 13 – Fines, liability, and sanctions

1. In case of violation of these regulations, the guest forfeits an immediately payable contractual fine of € 250 per violation, increased by € 100 per day the violation continues.

2. The fine is due without prior notice of default.

3. This does not affect the manager's right to full compensation. 

4. The guest is liable for all damage to the accommodation, inventory, and common areas caused by themselves or their visitors.

5. In case of repeated or serious violations, termination of use or dissolution of the agreement may follow, as far as legally permitted.

6. The manager can reduce or waive the fine.

Article 14 – BRP registration (residential space)

1. For guests of (short stay) accommodations, registration in the BRP is not allowed, unless explicitly determined otherwise by the municipality or agreed in writing.